Service EQ



We are Service Designers with over 30 years experience assisting Tourism & Hospitality businesses just like yours design & deliver standout customer experiences for your guests.

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Graham Harvey CSP is the Principal of Service EQ, WA's leading Service Design firm. With over 30 years experience in the Tourism & Hospitality sector, we specialise in assisting clients design & deliver standout customer experiences for their guests, as well as providing leading edge professional staff development to ensure your team is the best in the business. For more information on our signature Design! Deliver! Delight! Customer Experience professional development programme, and to obtain an extensive list of testimonials from delighted clients, please email Graham at [email protected] , or call 0403 262 988, or visit