The Chauffeur Bus reserves the right to cancel any Tour / Transport service due to not reaching minimum numbers . If a Tour / Event transport is cancelled a full refund will be available minus the Booking Fee .
If the Tour / Event has been cancelled it is up to the individual to find alternative transport for the Tour / Event.
Please note that when you request a quote the date you request is available at the time of the quote . Please be aware that available dates go quickly .
The quoted times for Private Wine Tours Weddings and other Private functions are not to exceed the QUOTED times otherwise there will be the appropriate extra charge incurred as our Drivers will need to be paid for their extra time .
PRIVATE WINE / BEER TOUR CANCELLATIONS ;
We require 2 weeks notice for ALL cancellations to have any monies paid refunded. If the notice is less than 2 weeks there will be no refund . All refunds given are minus the $200.00 non refundable Booking Fee
WEDDING CANCELLATIONS ;
< br> We require 20 weeks notice for ALL cancellations.
If the cancellation notice is less than 20 weeks there will be no refund .
.. If 20 weeks or more notice has been given for the cancellation then monies that have been paid will be refunded minus a $200.00 non refundable Booking Fee.
BOOKINGS FOR WEDDINGS / PRIVATE WINE / BEER TOURS ..
A 50% deposit is due at the time of booking to secure your chosen date and then the balance is due 4 weeks prior to your booked date for Weddings and 2 weeks prior to the booked date for Private Tours.
NO CHANGES CAN BE MADE 48 HOURS PRIOR TO THE BOOKING FOR PRIVATE TOURS & WEDDINGS .
EVENT TRANSPORT ;
PLEASE BRING RECEIPT OF PAYMENT WITH YOU TO SHOW THE DRIVER .
24 hours notice or more is required to receive a refund minus the booking Fee . lf Less than 24 hours notice is given there will be no refund.
** IF THERE IS ANY EXCESSIVE CLEANING ON THE BUS THIS WILL INCUR AN EXTRA CHARGE OF $140.00 .**
** IF THERE IS VOMIT ON THE BUS THIS WILL INCUR AN EXTRA CHARGE OF $140.00 **
THIS WILL BE CHARGED TO THE INDIVIDUAL FOR AN EVENT TRANSPORT HOP ON HOP OFF SERVICE OR ;
FOR A PRIVATE WINE / BEER TOUR OR WEDDING THIS WILL BE CHARGED TO THE CLIENT WHO BOOKED .
ANY STOLEN OR DAMAGED PROPERTY /ACCESSORIES TO THE CHAUFFEUR BUS WILL BE CHARGED TO THE INDIVIDUAL ON AN EVENT TRANSPORT OR THE CLIENT WHO BOOKED THE BUS FOR A PRIVATE WINE/ BEER TOUR OR WEDDING .
PAYMENT WILL BE REQUIRED .
The Chauffeur Bus takes no responsibility for late passengers . If you miss the Bus it is your responsibility to arrange alternate transport .>p>
Passengers that disrupt endanger or show inappropriate behaviour to others or property will not be tolerated and if necessary action will be taken to have the passenger removed from the Bus run with no refund of their Tour/Event Cost.
Please show respect to the Wineries/Breweries and their staff as we are Guests of their Venue.
The Chauffeur Buses are ` T C ` licensed vehicles. Heavy fines apply to both passengers and Driver for any drinking of Alcohol in or beside the bus. NO GLASS other than Wines purchased are allowed on the Bus. All Wine purchased from the Wineries are to be placed in the storage cage provided on the Bus.
EVENTS PRIVATE WINE / BEER TOURS HOP ON HOP OFF SERVICE & WEDDING TRANSPORT ;
1.. There is no Alcohol allowed to be consumed on the Bus.
2.. No glass is to be on the Bus except Wine purchased from a Winery on your Private Tour .This must be stored in the Wine Cage on the Bus .
3.. If passengers are too intoxicated then venues will not serve any alcohol to you . We will support the Venues in their decision .
4.. Feel Unwell... Please say something NOT spray something sick bags are available.. Ask the Driver.
5.. Please be respectful to the Driver Security Staff and all other passengers on the Bus. As well as property of The Chauffeur Bus.
Any individual that incurs damage to The Chauffeur Bus is responsible for those damages and will be required to pay for ALL damages incurred.
6.. Unacceptable behaviour to the Driver other passengers staff at the venues or property will not be tolerated. If the Bus is required to stop due to any of these behaviours the person responsible may be asked to leave the Bus. If this is the case a Taxi may be called..If this occurs the Taxi fare will be the individuals responsibility. There will also be NO refund of The Chauffeur Bus fare.
7.. If the venues have any complaints of inappropriate behaviour and refuse service the tour will be stopped and passengers will be returned to their pick up location with no refund available .Dress requirements are neat casual dress.
** Please check when booking for a Private Tour if you wish to wear Fancy Dress as not all venues allow Fancy Dress and we will need to check with the venues first prior to booking your group in . **
SHOES ARE TO BE WORN AT ALL TIMES. Enjoy The Chauffeur Bus experience.
We look forward to seeing you again !